Hatton Park Saddlery Delivery Details

UK Delivery
All standard UK orders come with free postage when you spend £50 or more. Any orders under £50 come with a £3.95 standard delivery charge.

Lost Items
Whilst every effort is made to ensure that your item(s) arrive on time and safely, things can still go wrong. If you still haven't received your parcel after 7 working days, please E-Mail us at:[email protected] at your earliest convenience, and we will raise an immediate investigation into your order, and work closely with the delivery service.

Delivery & Dispatch

Your kit, on its way quickly & carefully.

Whether you're prepping for the yard, a competition or a country walk, we'll get your order out the door fast — and in safe hands all the way to your door.

FREE UK delivery over £50 Order by 11am for same-day dispatch Free Click & Collect

Fast dispatch

Order by 11am and local-stock items are dispatched the same day.

Fully tracked

Tracking number sent by email the moment your order ships.

Safe & secure

Carefully packed and insured by our trusted couriers.

Real people

Family-run for 45+ years — call us if you'd like a hand.

UK delivery options

UK Mainland

England, Wales & most of Scotland

Standard delivery 2–3 working days £3.95
Standard, orders over £50 FREE
Next-day delivery Order before 11am Mon–Thu (local stock) £5.95
Next-day, orders over £50 Order before 11am Mon–Thu (local stock) £2.95
Saturday delivery Order before 11am Friday (local stock) £25.99

Scottish Highlands & Islands

AB, IV, KW, PA, PH, HS, ZE postcodes

All delivery options Pricing calculated automatically at checkout based on your postcode and order Auto
Heavier & bulky items Saddles, large rugs, feed Quote

Northern Ireland

BT postcodes

Standard delivery 3–5 working days £14.95
Heavier & bulky items Quote

Channel Islands & Isle of Man

GY, JE, IM postcodes

Standard delivery 3–5 working days £14.95
VAT removed at checkout Where applicable YES

Click & Collect — always free

Pop in and pick it up from Ludlow.

Order online, skip the postage, and grab your items in person at our shop on Ludlow Business Park. If stock is held locally, most orders are ready within a couple of hours. Items not at the main warehouse may take 1–2 working days — we'll text you the moment your order is ready to collect.

More about Click & Collect

Choose your items

Add to basket as normal.
Select Click & Collect

At checkout — no postage charged.
Wait for your "ready" text

We'll send you a text message once it's packed and waiting.
Collect from the shop

Bring your order number and ID.

What happens next?

From the moment you click "place order" to the moment it lands on your doormat.

Order confirmed

You'll get an instant order confirmation email with your reference number.

Picked & packed

Local-stock orders placed before 11am Mon–Fri are usually packed and dispatched the same day.

On its way

Tracking link arrives by email so you know exactly when to expect the courier.

Shipped via

Good to know

A few extra details that often come up.

Saddles & large items

Saddles, jumps and bulky items may need a bespoke courier quote — we'll get in touch within one working day.

International orders

We ship worldwide on a quote basis. Drop us a line with your basket and postcode and we'll come back with options.

Need to return something?

No problem. See our returns page for the full process and timescales.

Got a question about your order?

Our team's in the shop in Ludlow and happy to help — give us a call or drop us a message.

Contact Us

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